FAQ

If you don't see your question answered below, please ask us! Also take a look at our Services page for more information about what we offer.

Jump to Library Accounts Jump to Library Services
Borrowing
How do I get a library account?

Library accounts are free to all Maryland residents. You can apply for a temporary card online.

How many items can I check out at a time and how long can I keep them?

Please see our Smartest Card brochure for more information about lending limits and borrowing times.

How do I get things that aren't listed in your catalog?

If we do not own an item, you can try searching for it in Marina, Maryland's statewide Interlibrary Loan service. You will need your library card number to log in. If you find an item in Marina that is requestable, select the KCPL branch at which you would like to pick it up and submit your request. If you don't see what you are looking for there either, or would prefer that we place the request for you, let us know. We will do our best to get it for you.

We also consider requests when making purchasing decisions. If you would like to suggest an item be added to our collection, fill out our online form.

Can you tell me what I've checked out in the past?

In order to protect your privacy, we do not keep records of your items after they are returned. However, you may choose to keep a history of items you check out going forward by logging into My Account and checking the "Maintain reading history" box under "Contact Information and Preferences."


(back to the top)
Library Accounts
My account login isn't working. What should I do?

First, it's important to know which account you are trying to access.

When you got your library card, your KCPL account was set up to allow you to log into the catalog in order to see what items you have checked out, place holds, renew items, and other basic functions.

In order to use some of our Digital Library resources, you will need to create a free account to manage your use of the service. These accounts are separate from your main library account and must be set up individually.

Please see the My Accounts page for more information.


(back to the top)
Library Services
Does the library offer programs and classes?

We offer programs for all ages throughout the year. For information about upcoming events, visit our Calendar.

How much does ______ cost?

There is no cost for most library resources and services. For information about overdue fines and service fees, please see the Fines and Fees Policy.

Does the library offer WiFi?

Yes, we offer public WiFi at all of our locations.

Do you provide help with technology?

Yes. Visit our Technology page for more details.

Can I post a flier at KCPL?

Please review the Bulletin Board Policy to be sure your flier matches the criteria.

Do you accept donations?

The Friends of Kent County Public Library accepts donations of used books and other materials for their semi-annual book sales, as well as monetary donations that are used to support KCPL.

The Foundation for the Kent County Public Library accepts monetary donations to ensure the long term financial viability of KCPL.

For more information about these groups, visit our Library Supports page.


(back to the top)

Chestertown Branch
408 High Street
Chestertown, MD 21620
410.778.3636

North County Branch
111-B1 N. Main Street
Galena, MD 21635
410.648.5380

Rock Hall Branch
5585 Main Street
Rock Hall, MD 21661
410.639.7162